Training Overview

The North Carolina Department of Transportation is offering two-day training courses to provide detailed information about implementing its Complete Streets Policy. These training courses will take place across the state through Spring 2014, and follow a series of four regional workshops held in late 2012. These training courses will provide detailed technical information about implementing the concepts introduced in the Complete Streets Guidelines. State and local engineers and planners are strongly encouraged to attend. Those who attended the regional workshops in 2012 should also attend, as these training courses will include important information that was not covered during the workshops.



These two‐day interactive training sessions will explain the purpose of NCDOT’s Complete Streets Policy and provide detailed information about specific steps that can be taken to incorporate Complete Streets into a variety of projects at various stages in the planning and design process. The courses will include:

  • Overview of the Complete Streets approach, including challenges and benefits to implementation
  • Step-by-step guidance through the Complete Streets guidelines, with a focus on applying the guidelines to real-world scenarios
  • Examples of successful Complete Streets projects around North Carolina
  • Field exercises and other interactive components to help illustrate key points and concepts
  • Materials for attendees, including a printed copy of the Complete Streets Guidelines
  • Certificate of completion for those who attend the full two days of training


Upcoming Workshops

There will be 3 additional training courses held during 2014. A total of 24 training courses were held in 2013.

  • Asheville – April 8-9, 2014
  • Raleigh – April 22-23, 2014
  • Duck – May 13-14, 2014

Sign in begins at 8:30 am and courses will run from 9:00am to 4:00pm each day. Refreshments and lunch will be provided. Courses will be facilitated by staff from UNC’s Highway Safety Research Center and Toole Design Group.


How to Register

To register for any of the courses, users must first create an account. Once an account has been created, log in to the training portal to select the session that works best for your schedule.



Private consultants, non-profit agencies, MPO/RPO staff, and local government employees are required to submit a registration fee to NCDOT at least 3 business days prior to attending a training event. NCDOT employee registration fees have been paid. Registration fees for the two-day course are as follows:

  • Private Consultants – $300.00
  • Local Government, Non-Profit, and MPO/RPO staff – $150.00

Please submit payment by check to “NCDOT” and include “Complete Streets Training” in the memo subject line.



If you have any issues with the registration process, or other questions about the training courses, please contact HSRC’s Dan Gelinne at 919-962-8703 or


About the Instructors

Training courses will be facilitated by staff from UNC’s Highway Safety Research Center and Toole Design Group. Brief instructor biographies are provided below.

Carl Sundstrom, PE

Carl SundstromCarl Sundstrom is a Senior Research Associate at the Highway Safety contributing to engineering and research projects surrounding general highway safety and pedestrian and bicycle-related issues. Carl led the development and serves as the Program Manager for the Walk Friendly Communities program, a national program to evaluate and promote walkability to cities through recognition, assistance, and education. He also serves as a Program Manager for the FHWA-sponsored national bicycle and pedestrian clearinghouse, the Pedestrian and Bicycle Information Center (PBIC), a Federal Clearinghouse of pedestrian- and bicycle-related training materials and resources. Mr. Sundstrom is an instructor for Road Safety 101, an online certificate aimed at teaching the fundamentals of road safety coordinated through the Highway Safety Research Center and has been involved in developing and teaching a graduate-level pedestrian and bicycle planning course. Carl is a registered professional engineer in North Carolina and a graduate of the Georgia Institute of Technology, where he received both his bachelor’s and master’s degrees in civil engineering.

Libby Thomas, MS

Libby ThomasLibby joined the staff of the University of North Carolina (UNC) Highway Safety Research Center (HSRC) in 2001. As a senior research associate for the Center, Libby’s primary focus areas include bicycle and pedestrian safety, and crash causes, including environmental and driver risk factors such as speeding and aggressive driving.


Libby has served as the principal investigator or key researcher on a number of national, state and local studies that have examined roadway and behavioral crash factors, and identified appropriate countermeasures. She has also conducted pedestrian and bicyclist safety and access research, and worked with agency representatives and project staff to develop evidence-based case studies, published guides and interactive tools and resources to help states and communities make safety improvements. Results of her research have been presented at national conferences and can be found in a variety of published reports and articles.
In addition to her research work at HSRC, Libby is the founder and co-chair since 2011 of the joint sub-committee on Traffic Speed and Safety of the Transportation Research Board, a division of the National Academies of Science. Libby holds a master’s degree in biology from Wake Forest University and a bachelor’s degree in business administration from UNC-Chapel Hill.

Daniel Carter, PE

Daniel CarterDaniel Carter is a senior research associate with the Highway Safety Research Center. His research experience includes the areas of roadway and safety data, GIS data, countermeasure evaluation, blind and sighted pedestrian safety, and large truck safety. He handles data collection and analysis for many types of highway safety studies. Daniel has had much experience with researching and obtaining roadway and safety data from state agencies. He has been integrally involved with a series of FWHA projects, Evaluation of Low Cost Safety Strategies, which focus on evaluating the crash saving benefits of low cost safety strategies, such as signing, striping, and flashing beacons. His role involved identifying treatment and comparison sites and collecting data on site geometry, safety treatment details, traffic volume, and crash history. Daniel also serves as Principal Investigator on an NCHRP project (Guidelines for Accessible Pedestrian Signals, project 3-62) which conducts research on accessible pedestrian signals to develop guidance for signal engineers and others who deal with APS. He is currently teaching training workshops on the APS guidance material at selected venues around the U.S. Mr. Carter earned both his bachelors and masters degrees at North Carolina State and is registered as a Professional Engineer in North Carolina.

Carol Kachadoorian, MRP

Carol KachadoorianCarol is a Senior Planner with nearly 30 years’ experience in local government, policy development, government relations, and multi-modal transportation planning. She is a complete streets instructor with the Complete Streets coalitions, and has conducted workshops in Georgia, South Carolina, Tennessee, and Kansas. As a Senior Planner with Toole Design Group, she has served as project manager for pedestrian plans in Louisville, (Kentucky), Philadelphia (Pennsylvania), and Raleigh (North Carolina). Her access to transit work includes projects in Durham and Charlotte (North Carolina), and Prince George’s County (Maryland). During her ten years with the Washington Metropolitan Area Transit Authority, Carol headed up several pedestrian and bicycle initiatives, including regional access to transit workshops and heading the agency’s Transit Access Programs branch.


Committed to Safe Routes to School programs, Carol is the project manager for the Virginia SRTS program, and the communication and marketing manager for the Georgia DOT’s SRTS Resource Center. She has developed SRTS plans for schools in North Carolina, South Carolina, Delaware, and Washington, DC.


Earlier in her career, Carol worked for the cities of Alexandria (Virginia) and Rockville (Maryland). Carol holds graduate degrees in East Asian Studies and Urban Management/Planning.

Bill Schultheiss

Bill SchultheissBill has a broad civil engineering background relating to many facets of engineering planning, design and construction. Bill regularly provides expert training on Complete Streets, non-motorized travel, traffic calming, Safe Routes to School, engineering guidelines (such as AASHTO, MUTCD, NACTO). He is a certified National SRTS Course trainer. He is able to effectively communicate engineering concepts to citizens, engineers, planners, and politicians to develop the necessary buy-in to implement multi-modal solutions. Bill is a member of the National Committee on Uniform Traffic Control Devices (NCUTCD). Bill’s has overseen the retrofit of over 250 miles of public roadways to meet livability, complete street, and non-motorized travel objectives throughout the United States. His work also includes the development of the 2012 AASHTO Bicycle Guide, numerous State and local bike and pedestrian design guidelines, and technical manuals.

Vivian Coleman, AICP, PLA

Vivian ColemanVivian Coleman has 19 years of experience in municipal planning with expertise in multi-modal transportation planning, zoning and subdivision administration and landscape design. She has a broad background in project management, policy development and implementation and ordinance revisions. Vivian is a certified planner and a registered landscape architect in North Carolina and is a qualified instructor for the North Carolina Safe Routes to School program.


Vivian currently serves as the Center City Transportation Program Manager for the Charlotte Department of Transportation where she oversees a variety of planning and design initiatives in Uptown, including complete streets projects, implementation of the wayfinding and parking guidance system, and curb lane management and freeway underpass projects. She previously served as the City of Charlotte’s Pedestrian Program Manager, the Planning Director for the Town of Knightdale, North Carolina and held various planner and inspections positions for the City of Raleigh, Town of Knightdale and Town of Cary.


Vivian holds a Master’s Degree of Landscape Architecture from North Carolina State University. During her graduate work she lived overseas as a park designer in Kotka, Finland.

Sarah Smith

Sarah SmithSarah Smith is an engineering research associate at the University of North Carolina Highway Safety Research Center (HSRC). She joined the staff in 2008 and has served as a project engineer for projects for the Federal Highway Administration, the National Highway Traffic Safety Administration, the North Carolina Highway Research Plan and the North Carolina Department of Transportation. Her research experience includes the areas of roadway and safety data, countermeasure evaluation and large truck safety. She assists in handling data collection and analysis for many types of highway safety studies.


Sarah earned her B.S. in Mechanical Engineering from the University of Virginia.

Seth LaJeunesse, MRP

Seth LaJeunesseSeth LaJeunesse is a research associate with the Highway Safety Research Center and a project coordinator with the National Center for Safe Routes to School. As a project coordinator, he manages a database, engages in data-related consultation and evaluates the federal Safe Routes to School program’s impact. As a research associate, Seth works with the North Carolina Department of Transportation to conduct and evaluate its Watch for Me NC pedestrian and bicycle safety campaign. He recently coordinated a National Highway Traffic Safety Administration-funded project called the Pedestrian Safety Workshop: A Focus on Older Adults, which is designed to convene older adult community members and decision-makers toward enhancing older pedestrian safety. Seth earned masters degrees in child psychology from Duquesne University and city and regional planning from UNC-Chapel Hill. He is a member of the American Planning Association and the Town of Carrboro Transportation Advisory Board.